SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of dealdaly.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealdaly.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful lamp
no comments
Such a nice night lamp, I got what I ordered and delivery was fast as well, Thank you
Light works well, was missing remote. Will order more and use the remote from those.
The break-up came in the Duge of shvidko, yakiste Garna, the box of the bull trohi dented ale is not critical! Just right, like a little guy like that, ALE not much)
Tovar prišiel v poriadku a zpopovedá show. It funds Ako má.
Good quality
Smaller than I thought, but as a night light quite
cool lights
All as described, every mode works, there is a lighter/darker adjustment, 16 colors including white, 4 options flashing and on/off. At the very touch of the lamp at the top, you can also change colors. As much as I recommend
It’s worth every penny so cute .. touch to change colors .. beautiful
I put four stars for the fact that the pattern from the lamp light is not as beautiful as in the photo with AliExpress. Even if the lamp is turned off, then it does not turn on later, you need to pull the USB out of the power supply, and insert it again, only then it will work.
Small easy comfortable nice color scheme interesting programs
According to the photo works very well box damage but the item is not damage received late
Cool lamp, though I wanted pink but I 've seen it
Beautiful night light of three colors, came in whole, in a box.
Delivery a little less than a month. I ordered 3 colors, it works right, it responds well to tactile, but it is the size of the lamp, smaller than the palm
Beautiful lamp, I ordered a second time for a friend. I recommend!
great beautiful light, thanks. recieved super fast
Works perfectly
It's very nice!! As the image shines too much for the size it is. Included a remote control to change the intensity and color of the light
tres jolie
I arrived very fast and the lamps are beautiful! They are light and look great.
The lamp is beautiful, brings control for the change of lights. It only brings usb cable.
Smaller than I thought will really have to be careful because ordering the same has another price from a much bigger competitor